FREQUENTLY ASKED QUESTIONS

• How long do your candles typically burn for?
Candles from Another Lonely Day Handcraft + Co typically burn for up to 40 hours, providing our Candle Care Tips are followed.

• How are your candles made?
For information on our process, please check out Products + Process.

• Where do you source your materials from?
All of our products are sourced from US-based companies. For specific details regarding our raw materials, please check out Products + Process.

• How can I care for my candle to make it perform the best and last the longest?
Please check out Candle Care Tips.

• Where can I find your products?
Currently, we are selling solely in our online shop, however we are actively pursuing local stockists. If you are interested in carrying products from Another Lonely Day Handcraft + Co in your shop, please contact us here.

• What is the shelf life of your products?
Since our products are natural and are not made with any preservatives, we recommend using your products within one year.

• How do I know what candle I'll like without smelling it first?
This is understandably a tough one. We do our best to write detailed, accurate descriptions of each scent and always list the top, middle, and base fragrance notes to give you the most complete picture of each scent.

• Do you ship outside of the United States?
Currently we are shipping to the United States, Canada, and Mexico. We hope to be able to offer additional international shipping soon!

• I would like to sell your candles in my store - how do I get in touch with you?
Yay! We'd love to connect. Please contact us here.

• What is your return policy?
For complete return information, please visit Shipping + Returns.

• My order was damaged in transit - what do I do?
Please visit Shipping + Returns for information on how to handle damaged products.

• How do I get any leftover wax out of a spent candle?
Our candles are made with virgin coconut-soy wax blend and is completely water soluble. The easiest way to remove excess wax from your vessel is to heat up the glassware until the wax is liquified and then wipe away the wax with a paper towel. For more detailed instructions, stay tuned for a video detailing the steps!

• I love the candle vessel! How can I repurpose it after I burned all the wax?
Our candles are made in rocks glasses, so our primary recommendation is repurposing your glassware into a cocktail glass. Be sure to check us out on Instagram for some delicious cocktail recipes!